Returns & Refunds Policy

Thank you for shopping with us. If you are not entirely satisfied with your purchase, we’re here to help.

Order Cancellation

You are entitled to cancel your order within 24 hours without providing any reason.
The cancellation period will expire as soon as the goods are shipped, or from when a third party, other than the carrier and indicated by you, received the goods.

To exercise your right of cancellation, please notify us clearly via email at:
📧 enfotechindia@gmail.com

We will reimburse you no later than 30 days from the day we receive the returned goods. The refund will be made using the same payment method you used for the purchase. You will incur the shipping cost for returning the goods for the reimbursement.

Conditions for Return

To be eligible for a return, please ensure that:

• The item(s) were purchased within the last 24 hours.

• The item(s) are unopened and in original packaging.
  

Non-returnable items include:

• Custom-made or personalized goods.

• Perishable goods or those nearing expiry.

• Opened items that are non-returnable.

• Damaged goods.

We reserve the right to refuse returns that do not meet these conditions.

Return Instructions

You are responsible for the cost and risk of returning the items. Please return them to the following address:

Return Address:
ENFOTECH
Nehru Place, New Delhi, India

We strongly recommend using an insured and trackable shipping service. We are not liable for items lost or damaged in return transit. Refunds will only be processed once we receive the returned goods or proof of return delivery.

Gifts

• If the product was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once received, a gift certificate will be emailed to you.

• If the gift was not marked as such or was shipped to the gift giver, the refund will be issued to the gift giver.
  

Contact Us

For any questions regarding this policy, please contact:
📧 enfotechindia@gmail.com